Returns Policy

Please refer to our ‘Returns & Exchanges’ page for our full Returns Policy.

Privacy Information

When placing an order, please note that the information you are providing us with (name, email, address, billing address, phone number, payment information etc.) will only be used for the purpose of contacting you regarding your order, unless you have also opted to receive our newsletters by email. Any information will be held within VARCA and for any legal reasons required but it remains the customers right to request information held and to request for their information to be removed should they wish.

Please refer to our full Privacy Policy for further information.

Credit Notes

Please be aware credit notes are only valid for 1 year from date of issue.

Stock Availability

Whilst we try to ensure our supply of stock meets the demand, we cannot guarantee availability on all items. On the occasion that an item you ordered is actually out of stock when we come to pack your order, we will email offering an alternative colour if required or fully refund you.

We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the merchandise on delivery.

Please note sale items may be slightly marked, returned products or discontinued items –  hence marked down in price.


You can order online at – This is a secure site

When placing your order you will receive a reference order number, this is to indicate that we have received your order but does not indicate that a contract exists between us. Once we have taken payment and sent out your order then there will be a contract between us.


All shoes are sold in EURO sizes, with UK size provided as a guide. Please refer to our Sizing Chart for more information.


We take all major credit cards and Paypal for online purchases. All details are processed through a secure gateway and we do not have access to your details.

Validation Checks

All payment card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, VARCA validate the names, addresses and other information supplied during the order process against commercially available records. A third party may also be instructed to complete these checks. By ordering from the  website you consent to such checks being made. All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.


Our VAT registration number is: GB 704 6135 61